Patient Privacy Policy
Privacy Policy for Maximum Potential Physical Therapy
Effective Date: 01/01/2025
At Maximum Potential Physical Therapy we are committed to protecting your privacy and maintaining the confidentiality of your personal health information. This Privacy Policy outlines how we collect, use, and protect your information in accordance with applicable laws, such as HIPAA including your personal information.
1. Information We Collect
We may collect the following types of information when you use our services:
● Personal Identifiable Information (PII): Includes your name, contact details (phone number, email), date of birth, and emergency contact information.
● Health Information: Your medical history, current health condition, diagnoses, treatment plans, prescriptions, test results, and any other health-related data.
● Payment Information: Information necessary to process payments for services rendered, such as credit card or insurance details.
2. How We Use Your Information
We use your information for the following purposes:
● To provide medical care and services, including diagnosis, treatment, and follow-up care.
● To manage your appointments, prescriptions, and medical records.
● To communicate with you about your treatment and care.
● To process billing and insurance claims.
● To comply with legal, regulatory, and contractual obligations.
3. How We Protect Your Information
We use a variety of technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
This includes:
● Secure storage and encryption of electronic health records.
● Restricted access to sensitive information within our organization.
● Regular security audits and training of staff on privacy practices.
4. Sharing Your Information
We may share your information under the following circumstances:
● With healthcare providers: We may share your information with other healthcare professionals, hospitals, and pharmacies involved in your care, with your consent.
● With insurance companies: We may share information necessary for processing insurance claims and verifying coverage.
● Legal or regulatory requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes, including subpoenas, court orders, or requests from government authorities.
5. Your Rights Regarding Your Information
You have the right to:
● Access and Request Copies: You may request copies of your medical records, subject to certain limitations.
● Correct Inaccuracies: If you believe any of your information is incorrect, you can request corrections.
● Limit Sharing: You may request restrictions on how we share your information, although we may not be able to comply with all requests.
● Request Confidential Communications: You can ask to receive communications in a certain way or at a specific address.
6. Retention of Your Information
We retain your information for as long as necessary to fulfill the purposes outlined in this policy and comply with legal requirements, including record retention mandates.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will update the "Effective Date" at the top of this document and notify you if necessary. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about our privacy practices, or if you wish to exercise your rights under this policy, please contact us at:
Maximum Potential Physical Therapy
1047 US HWY 25W South, Suite 2 Williamsburg, KY 40769
Ph: 606-825-0086 Fax: 606-703-0134
maximumpotentialptwburg@gmail.com
Maximum Potential Physical Therapy
269 S Main St Suite B Jellico, TN 37762
Ph: 423-372-0078 Fax: 423-372-0077
This policy aims to create transparency with patients while ensuring that their personal and medical information is handled responsibly and in compliance with privacy laws.